Feat: Adding SUPPORT.md file

docs/SUPPORT.md

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+# 🌱 PlantUML Support
+
+Thank you for using PlantUML! If you need assistance or have questions, please refer to the following resources:
+
+## Where to Get Support
+
+### GitHub Issues
+
+- For reporting bugs or issues, open an [issue on GitHub](https://github.com/plantuml/plantuml/issues).
+	- When submitting an issue, provide clear steps to reproduce the problem and include your PlantUML version.
+- Before creating a new issue, search the existing ones on [GitHub](https://github.com/plantuml/plantuml/issues) to see if your problem has already been addressed.
+
+### Community Forum
+
+- Visit our [Community Forum](https://forum.plantuml.net/) for discussions, FAQs, and community support.
+- Check for existing threads to see if your question has already been answered.
+
+### Discord
+
+- Feel free to ask questions on our official [Discord](https://discord.com/invite/sXhzexAQGh) server.
+
+## Asking Questions
+
+If you have a question about using PlantUML:
+
+- Search through the [official documentation](https://plantuml.com/) and available resources before asking.
+- Feel free to ask questions on the GitHub issues or the Community Forum after performing initial research.
+- Provide as much detail as possible when asking questions to receive effective assistance.
+
+## Contributing
+
+We welcome contributions to PlantUML! If you're interested in contributing:
+
+### Reporting Bugs
+
+- Ensure you're using the latest version and search for existing issues on GitHub or the Community Forum before reporting a bug.
+- Submit a bug report on [GitHub](https://github.com/plantuml/plantuml/issues) with clear steps to reproduce and your environment details.
+
+### Suggesting Enhancements
+
+- Search existing enhancement suggestions on GitHub or the Community Forum before submitting a new one.
+- Submit your enhancement suggestion with a clear title and detailed description on [GitHub](https://github.com/plantuml/plantuml/issues).
+
+### Your First Code Contribution
+
+- Review our [contributing guide](CONTRIBUTING.md) to get started with code contributions.
+- If you're new to contributing, consider tackling issues labeled as 'good first issue' or 'help wanted'.
+
+## Additional Resources
+
+- For comprehensive documentation, refer to the [official PlantUML Javadoc](https://plantuml.github.io/plantuml/).
+- Explore the [GitHub issues](https://github.com/plantuml/plantuml/issues/) for discussions and known problems.
+
+## 🧑‍🤝‍🧑 Community Support
+
+Feel free to engage with the PlantUML community on GitHub and the Community Forum.
+
+Thank you for being a part of the PlantUML community!